We are committed to keeping your data secure, handling it responsibly, and complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
How We Protect Your Information
We use industry-standard security measures to help keep your personal information safe, including:
Secure SSL encryption to protect your personal and payment information.
Secure systems and servers designed to safeguard your data.
Ongoing monitoring to help prevent fraud, money laundering, and unauthorized access.
Access controls that ensure only authorised personnel can access your information when necessary.
Do We Share Your Information?
Your personal information is never sold to third parties.
We only share your information when it is necessary to operate our services or comply with legal obligations. This may include trusted partners such as:
Payment service providers
Identity and verification providers
Anti-money laundering (AML) service providers
Regulatory authorities where required by law
Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are in place to protect your information.
How Long Do We Keep Your Data?
To comply with legal and regulatory requirements, we may retain your information for 5 to 10 years after your account has been closed.
Once this retention period has expired, your personal information is securely deleted or anonymised.
How We Use Cookies
We use cookies and similar technologies to:
Keep you securely logged in.
Improve website performance and functionality.
Understand how our website is used so we can improve your experience.
You can manage your cookie preferences through your browser settings.
Automated Security Monitoring
To help protect both our players and our platform, we use automated systems to detect suspicious activity, prevent fraud, and support responsible gambling measures.
These checks are designed to protect your account and ensure compliance with regulatory requirements.
Your Privacy Rights
Under applicable data protection laws, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your data (where legally permitted).
Object to or restrict certain types of data processing.
Withdraw your marketing consent at any time.
You can also unsubscribe from marketing communications using the unsubscribe link included in our emails.
Need More Information?
If you have any questions about how we collect, use, or protect your personal information, please contact our Customer Support team.
For full details, please refer to our Privacy Policy.